Once you figure out the technical aspects

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You will then be able to view payment events. Manually send customers links to their abandoned baskets. Set up automated emails and view reports on the effectiveness of these emails. If you are using then you need to use premium extension. Once you create a new email using it you can set it up to be sent when a customer adds an item to their cart but doesn't complete the purchase. Or you can use email marketing software. First you need to connect your store to an email platform so they can share information. This usually requires a key or some other type of integration. For example through eCommerce you can connect to your store and automate abandoned cart email sequences.

You can also connect the two using third-party integration solutions of how to send these emails, here are some additional details you need to consider. Time how long you should wait before sending an email too early and potential customers may find themselves overwhelmed while shopping on your site. Additionally you might be sending emails to people who are going to come back and complete their purchase anyway which makes cart abandonment Email Marketing List emails pointless and confusing. But if you wait too long then your email may no longer be relevant. The customer may have completely forgotten about the item leaving them wondering why they are receiving emails about a product they are no longer interested in. Or they may have found a similar product elsewhere.




According to a study the best time to send an abandoned cart email is one hour after the abandonment. Sending too early doesn't work well and results drop off dramatically after hours. To find out which timing works best for your business we recommend testing more on this later. Frequency How many emails should you send? Is one enough? Or should you create an abandoned cart email sequence? As with most sales emails, multiple follow-ups produce the best results. While it’s easy for one email to get lost in a crowded inbox, multiple emails increase your chances of being seen. Sending multiple emails also allows you to try different approaches. You can send a three-email sequence using a variety of strategies, such as an email asking if there are any issues completing the sale.